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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS carefully before using this website (‘the Site’). These Terms and Conditions apply to all visits and use of the Site, as well as to the Content (as defined hereafter), information, recommendations and/or services provided to you on or through the Site. By accessing and using the Site, you signify your consent to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site, the Internet, and/or the World Wide Web. If you don’t want to be bound by the terms, you must not subscribe to use our services.


YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

COLLECTING INFORMATION

Bio Cosmoceuticals collects personally identifiable information from customers only when specifically, and knowingly provided by you. examples of the type of information collected are name, shipping and billing address, phone number, email address, and credit card information. We collect personal information when you register as a member with Bio Cosmoceuticals, order products from Bio Cosmoceuticals stores, visit bcosmoceuticals.com, and when you enter promotions or sweepstakes. we use the information collected to better understand your needs, fulfil your specific requests for products and services, improve our products and services, and contact you regarding any offers that may be of interest.

PRIVACY

Please review our Privacy Notice, which also governs your visit to the Website, to understand our practices. The personal information/data provided to us by you during the course of usage of the Website will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

We may be required by law to disclose such information in response to subpoenas, court orders, or requests from law-enforcement officials.

ACCESS TO WEBSITE

We will do our utmost to ensure that the availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

CONFIDENTIALITY AND SECURITY

Bio Cosmoceuticals is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We are committed to ensuring that your information is secure. in order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures that comply with federal regulations to safeguard and secure personal information about you.

ACCOUNT AND REGISTRATION OBLIGATION

If you use the Website, you shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for activities that occur under your Display Name and Password. You agree that if you provide any information that is untrue, inaccurate, not correct or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not correct or incomplete, or not in accordance with this Terms Use, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with accessing the Website. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

TRADEMARKS

Web site, the logo and other marks indicated on our website are trademarks or registered trademarks of the respected companies.

MOBILE DEVICES

The Website may be available to you via your mobile device. Your carrier may prohibit or restrict certain features of the Website from being available on your mobile device, and some features may be incompatible with your carrier or Device. Bio Cosmoceuticals disclaims all liability in connection with your use of the Website via your Device, including your inability to use or access certain features of the Website.

ELIGIBILITY

Use of the Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may use the Website only with the involvement of a parent or guardian.

MISUSE OF THE SITE

You are prohibited from using the Site to post or transmit any material which is or may be infringing, threatening, false, misleading, inflammatory, libelous, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or any material that could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. You are also prohibited from using the Site to advertise or perform any commercial solicitation.

INTERPRETATION OF NUMBER AND GENDERS

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

LINKS TO THIRD PARTIES

For your convenience and to improve the usage of the Site, links to websites that are owned and controlled by third parties may be provided from time to time. These links take you outside our service and off our site and are beyond our control. The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of its Site, Bio Cosmoceuticals is not responsible and cannot be held liable for the content and activities of these sites. You therefore visit/access these sites entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use and/or privacy policies on those websites prior to using them.

LIMITATION OF LIABILITY

Your use of the site is at your own risk. neither Bio Cosmoceuticals, nor any of its affiliates, officers, nor any of its agents or any other party involved in creating, producing or delivering the site will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the materials on the site, including damages caused by viruses or any incorrectness or incompleteness of the information on the site, or the performance of the products, even if Bio Cosmoceuticals has been advised of the possibility of any such damages. Please note that some jurisdictions may not allow the exclusion of certain damages, so some of the above exclusions and limitations may not apply to you.

FORCE MAJEURE

Bio Cosmoceuticals will not be responsible for damages, delays, or failures in performance resulting from acts or occurrences beyond its reasonable control, including, without limitation, fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, civil commotion or acts of civil or military authorities or public enemies; any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; or inability to secure raw materials, transportation facilities, or fuel or energy shortages.

ORDERS

Bio Cosmoceuticals may make online ordering services available to users. By submitting a completed order for Bio Cosmoceuticals products (the “Products”) you offer to purchase the Products you select and submit to Bio Cosmoceuticals through the online order form. Bio Cosmoceuticals may accept your order by sending you an electronic order confirmation that your order has been accepted, and Bio Cosmoceuticals may reject your order at its sole discretion. The delivery of products is solely limited to India and in common household quantities. If Bio Cosmoceuticals accepts your order, you authorize Bio Cosmoceuticals or its vendors or agents to bill your credit card (or other alternative payment method offered by Bio Cosmoceuticals and selected by you) the current fees and charges for each product chosen by you. When you provide bank card information, account numbers or other information necessary to facilitate payment to us or our vendors, you represent to us that the information is accurate, complete, and current and that you are the authorized user of the bank card that is used to pay for the Products and services. In the event legal action is necessary to collect on balances due, you agree to reimburse Bio Cosmoceuticals and its vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses (including on appeal).

CANCELLATION OF FRAUDULENT/LOSS TO BUSINESS ORDERS

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Bio Cosmoceuticals reserves the right to cancel all past, pending and future orders without any liability. Bio Cosmoceuticals also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of products on the website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

PRODUCT, CONTENTS AND SPECIFICATION

Details of our Products are available on the Website. Bio Cosmoceuticals attempts to describe its products as accurately as possible. However, Bio Cosmoceuticals does not warrant that Product descriptions are accurate, complete, current, or error-free. All features, content, specifications, Products, and prices described on the Website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and provided for convenience purposes only. Packaging may vary from that shown. We make reasonable efforts to accurately display the attributes of our Products, including the applicable colors; however, the actual Colour you see will depend on your computer system, and we cannot guarantee that your device will accurately display such colors. The inclusion of any Products or services on the Website at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right, without prior notice, to limit the order quantity on any Product or service and/or refuse service to any customer.

DAMAGED GOODS

You are responsible for notifying Bio Cosmoceuticals in case of lost shipments. Please promptly inspect your ordered Product(s) for any damage when your order arrives. If damage occurred to the Product(s) in your delivery, you are responsible for notifying us. Please provide your order number and contact information at that time. Please retain the shipping box, packing materials, and damaged items for later inspection.

SEVERABILITY

If any provision of this Agreement is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this Agreement to the minimum extent required, and the remaining provisions will remain valid and enforceable.

ADDITIONAL TERMS

Except as otherwise provided herein, these Terms are the entire agreement between you and Bio Cosmoceuticals, and supersede any prior understandings or agreements, written or oral.

COOKIES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. cookies allow web applications to respond to you as an individual. the web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. we may set and use cookies to identify which pages are being used. this helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. we only use this information for statistical analysis purposes and then the data is removed from the system. overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. you can choose to accept or decline cookies. most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. this may prevent you from taking full advantage of the website.

GOVERNING LAW AND JURISDICTION

These Terms of Use and all transactions entered into on or through the Website and the relationship between you and Website shall be governed in accordance with the laws of India without reference to conflict of laws principles. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms of Use or any transactions entered into on or through the Website or the relationship between You and Website shall be subject to the exclusive jurisdiction of the courts at Bengaluru, India and You hereby accede to and accept the jurisdiction of such courts.

SHIPMENT

Title and risk of loss for all products ordered by you shall pass on to you upon Website’s shipment to the shipping carrier.

SUBMISSIONS

Any feedback (submissions) you provide to this Website shall be deemed to be non-confidential. The website shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that

  • Your feedback does not contain confidential or proprietary information of you or of third parties; Website is not under any obligation of confidentiality, express or implied, with respect to the feedback; This policy is intended to avoid the possibility of future misunderstandings if projects developed by Bio Cosmoceuticals seem similar to ideas contained in your Submissions.

CONDITIONS OF SALE

This section deals with conditions relating to the sale of products on the website by us to you

BASIS FOR SALE

Our products are meant for beginners, beauty professionals and end customers. We strictly recommend using them under expert supervision. Any physical damage caused due to the usage of products is not our responsibility.

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is an acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. Your contract is with us and you confirm that the product(s) ordered by you are purchased for your internal/personal purpose and not for resale. You authorize us to declare and provide a declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

RETURNS OR EXCHANGE

Returns are permissible if the following situations may arise, then our team will investigate the refund/exchange request & decide accordingly

  • Item was defective

  • Item was damaged during the Shipping

  • The wrong item was received.

​Return could also result in a refund of money in most cases.

PRICING AND AVAILABILITY

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. There are no guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

TAXES

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes/VAT, cesses etc. levied thereon.

TERMS OF PAYMENT

For the purposes of buying any item listed on the website, you agree and undertake not to make payments in any manner other than as provided, without the prior consent of the Company. You acknowledge and accept that you have specifically authorized the Company to collect, process, facilitate and remit payments and/ or the Transaction Price by any of the prescribed methods of payment through Payment on Billing or Payment on Delivery to and from other Users in respect of Transactions.

DELIVERY

When an order is placed, it will be delivered to an address designated by you as long as that delivery address is compliant with the shipping restrictions contained on the Website. We cannot accept shipments to P.O. boxes, freight forwarders. Indian based business or residential addresses are only permitted. A delivery fee may apply to Products delivered to you by Bio Cosmoceuticals, and by placing an order you agree to pay such fee. Risk of loss and title for items purchased from the Website pass to you upon delivery of the Products to you. If delivery is available, Bio Cosmoceuticals will estimate the time of delivery; however, Bio Cosmoceuticals specifically disclaims any liability with regard to late deliveries. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such an event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the Products ordered will be used only in a lawful manner and in accordance with these Terms.

TIME LIMIT FOR NOTIFICATION

In the case of a damaged or defective Product (including delivery of an incorrect Product), you must notify Bio Cosmoceuticals of such damage promptly after the receipt of the Product.

POLICY UPDATES

Bio Cosmoceuticals reserve the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of the Site following the posting of changes to these terms (including the Privacy Policy) will mean you accept those changes.

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